Last updated 08/2026
SMS Communications
We use SMS messages to send one-time passcodes for two-factor authentication to support secure access to your account. Message frequency may vary depending on account activity and system use. Message and data rates may apply and are determined by your mobile network provider.
You may opt out of receiving SMS messages at any time by replying STOP. After opting out, you will no longer receive SMS messages from us. You can opt back in at any time by replying JOIN. For assistance, reply HELP or contact our support team using the information on the Contact Us page: https://care-compass.io/more/contact-us.
Frequency may vary. Message & data rates may apply.
CareCompass™ is a trademark of the UCB Group of Companies.
© 2026 UCB, Inc., Smyrna, GA 30080. All rights reserved. V3.0.8147 US-FA-2400470
The system was designed to help caregivers navigate some of the care needs of their loved ones. Access to and use of CareCompass is the responsibility of the user and does not in any way replace the clinical decision-making process which remains the exclusive responsibility of healthcare professionals.
Please refrain from uploading or sharing any sensitive personal data, such as social security numbers or credit card information.